Finding and vetting a reliable general contractor comes down to verifying credentials, checking real‑world performance, and setting clear expectations in writing. A contractor who is transparent, documented, and well‑reviewed is far less likely to create stress or costly problems.
1. Start With the Right Shortlist
Focus on contractors who already have a track record with projects like yours. Ask neighbors, friends, and local real estate pros for names of contractors they have used and would hire again. Look for remodelers with portfolios that show similar scope and style (e.g., whole‑home, kitchen, structural work) so you can see quality and consistency. Prioritize local firms with an established presence and years in business rather than brand‑new or frequently renamed companies.
2. Verify Licensing, Insurance, and Bonding
Never skip the paperwork checks; this protects your home and your finances. Confirm they hold any required local licenses and registrations; in Texas, cities and counties often have their own requirements, so verify for your specific jurisdiction. Request certificates of general liability and workers’ compensation insurance sent directly from their insurance agent, then confirm the policies are active and adequate for your project size. Ask if they are bonded and request a copy of the bond, which helps protect you if they fail to complete the job or pay subcontractors.
3. Deep‑Dive References, Reviews, and Past Work
Trust what past clients and job sites tell you more than marketing language. Ask for several recent references plus one older project, then call and ask about schedule, communication, and how problems were handled. Read independent reviews and look for patterns around quality, delays, and responsiveness rather than one‑off complaints.
Visit at least one active job site to check cleanliness, crew professionalism, and whether work appears organized and supervised.
4. Ask Smart Questions Before You Sign
Use a short list of key questions to see how they run projects. Ask who will be on site daily, who your main point of contact is, and how often you will get schedule or progress updates. Clarify how they handle change orders, unforeseen conditions, and cost overruns so you understand the process before issues arise. Request details on warranties for labor and materials and ensure any warranty promises are in writing, not just verbal.
5. Insist on a Detailed, Written Contract and Watch for Red Flags
A solid contract plus awareness of warning signs will screen out most bad actors. Make sure the contract includes scope of work, materials, start date, projected completion date, payment schedule tied to milestones, and who handles permits and cleanup. Walk away from contractors who want full payment upfront, refuse a written contract, have vague or no references, or quote a price that seems unrealistically low. Be cautious of poor communication, high‑pressure tactics, or constant schedule “flexibility,” which are common signs of future conflict. If you share your project size, rough budget, and whether it is your own home or an investment property, a tailored vetting checklist and sample question list you can use on calls and site visits can be drafted.
